Use of personal information

We are committed to handling any personal information in accordance with the Privacy Act 1988 (Cth). Our information systems are designed, operated and maintained in accordance with international standards and best practice for data security. We periodically review our information security practices to ascertain how personal information can be protected from misuse and loss, and from unauthorised access, modification and disclosure. Unless the law requires otherwise, we take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.

How records are kept

All landholder information including notes from meetings are recorded in TCV’s stakeholder management system. Information will only be provided to TCV’s experts where relevant for the purpose of access, design or project approvals.

Findings from field survey and investigation findings may be included in any project approvals (such as an EES), however will not contain any personal information (as defined under the Privacy Act 1988 (Cth)).

Our Privacy Policy

To the extent we collect personal information (as defined under the Privacy Act 1988 (Cth)), TCV is committed to handling personal information in accordance with the Privacy Act 1988 (Cth).

Information about how we handle personal information is provided in the AEMO privacy policy, available at: aemo.com.au/en/privacy-and-legal-notices/privacy-policy

The Privacy Act 1988 (Cth) gives people the right to request access to their personal information. You can request access to your personal information through the TCV website.

This site is owned and operated by Transmission Company Victoria (TCV) using software licensed from Social Pinpoint. For details on how TCV collects and protects your personal information, refer to their Privacy Policy. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

If you have questions about the way we handle your personal information, please contact TCV by:

Phone: 1800 824 221

Email: enquiries@transmissionvictoria.com.au

About Transmission Company Victoria and our website

Transmission Company Victoria PTY LTD, ABN 70 665 119 068, operates this website. References below to “TCV”, “we” or “us” are references to Transmission Company Victoria PTY LTD. We publish information and content on our website that is associated with our role, emerging issues and other matters, and may include links to or content from third parties (“website content”). We may update our website and website content from time to time by publishing updated website content.

Our Terms of Use (described below) set out the terms on which we make our website and website content available to you for your use and these apply to your use of our website and website content. The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Transmission Company Victoria. By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy. These Terms apply to all visitors and users of this site. We may update our Terms of Use from time to time by publishing our updated Terms of Use on our website. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

Purpose

Our website content is provided for information purposes only and does not constitute advice on any matter.

No Warranty

Use of any content of this website is at your risk. TCV does not warrant or represent that the content of this website is accurate, reliable, complete or current or that it is suitable for particular purposes. You should verify and check the accuracy, completeness, reliability and suitability of any content from this website for any use to which you intend to put it and seek independent expert advice before using it.

Limitation of Liability

To the maximum extent permitted by law, TCV and its contractors, advisers, consultants and other contributors to our website (or their respective associated companies, businesses, partners, directors, officers or employees) shall not be liable for any loss or damage, claims or expenses (including any legal or settlement costs), whether direct, indirect or consequential, and however caused (including negligence), arising out of or in connection with: the use of our website or reliance on our website content (including any third-party content or links accessible from our website); the availability of our website or website content; the accuracy, reliability, completeness or currency of our website content (including any third-party content accessible from our website); the suitability of our website content (including any third-party content accessible from our website) for a particular purpose; or any errors, omissions, defects or misrepresentations in our website content (including any third-party content accessible from our website). If any law prohibits the exclusion of such liability or otherwise implies a term that cannot be lawfully excluded, then to the maximum extent permitted by law, our liability will be limited, at our option, to the re-supply of the website content, provided that this limitation is permitted by law and is fair and reasonable.

TCV does not represent or warrant that the site and any information or material contained in, downloaded from, or accessible from this site, is free from computer viruses (including macro viruses) or other programs that might affect the software or systems of users. Users should protect themselves by installing and implementing their own security checks and systems.

Privacy

TCV’s privacy statement can be found here: http://aemo.com.au/en/privacy-and-legal-notices/pr...

Social Media

Hours of Operation

TCV's social media accounts are monitored between 8:00am and 6:00pm (AEST), Monday to Friday. Comments made outside these hours will receive a response within normal hours of monitoring.

Social media community etiquette

Comments, visuals, videos and other types of material posted by individuals on our social media pages do not necessarily reflect the opinions or ideals of TCV.

TCV expects that users will not post any materials that defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. TCV also expects users will not publish, post distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

TCV expects that users will respect the intent and themes of posts and the posts of others, and will not post inflammatory, extraneous or off-topic comments that could be considered trolling, and intentionally disrupt on-topic discussion.

Responding to and moderating social media comments

TCV will endeavour to answer all posted questions as comprehensively as is appropriate and reasonable within this forum.

TCV reserves the right to remove any content that falls into any of the above categories, or any other content it deems unsuitable, and to block any users who severely or consistently violate these terms of use. TCV also reserves the right to change, amend, remove or add to these terms of use as appropriate, and without notice to you. If you see anything on any of AEMO's social media pages that you believe breaches these Terms of Use, please contact us.

Your privacy

Be aware that any information you post on social media is available for the public to see. You should take care to check your individual privacy settings, and the privacy policies associated with each social media platform. TCV strongly recommends that you regularly check and configure the privacy settings for your profile, to make sure that you know what information you are making available, and to which audience.

Security of your systems

You acknowledge and agree that your use of our website and website content is subject to the risks associated with your use of the internet, including cybersecurity risks and vulnerabilities. We do not represent or warrant that our website and our website content (that is downloaded or accessible from our website) is free from malware or other programs that might affect your software or your systems or data. You are responsible for and should protect yourself by installing and implementing your own cybersecurity checks and systems.

Confidentiality

Except where expressly agreed by us, we will not treat any communications or emails sent through our website as confidential, and we reserve the right to reproduce, transmit, modify, and publish (in any form) such communications.

Intellectual Property Rights

We, or our licensors, are the owners of all copyright and all other intellectual property rights in the contents of this website, including text and images, except where indicated otherwise. You may only use our, or our licensor's, contents for personal use or as authorised by us or our licensors. Please refer to our Copyright Permissions Notice on this website.

Regulatory References

We have made every effort to ensure that our website content reflects the current regulatory regime and refers to the current legislation and other regulatory instruments, however, we do not guarantee that every reference is up to date.

In some instances, material on this website will continue to refer to superseded legislation or regulatory instruments.

Where any website content inadvertently refers to superseded legislation or regulatory instruments, you should note that transitional arrangements in legislation and other regulatory instruments generally provide that things done under the previous legislation or regulatory instruments will continue to have effect as if made under the new legislation or regulatory instruments.

The authorised version of all legislation and other regulatory instruments should be obtained directly from the relevant owner or publisher.

Governing Law

Our website Terms of Use and any dispute or claim arising out of or in connection with our website and website content or your use of our website and website content are governed by, and are to be construed in accordance with, the laws of Victoria, Australia. Victorian courts will have non-exclusive jurisdiction to resolve such disputes or claims.

Contact Us

If you have any questions about these Terms, please contact us at enquiries@transmissionvictoria.com.au